A few of your Questions
What am I not allowed to throw away?
Lead acid batteries, waste oil, antifreeze & household hazardous waste. If you have paint
cans to throw away please remove lids and allow paint to dry completely. Unfortunately we
are also not able to take cement pieces of any kind/size, land scape bricks or rocks.
To determine if your product is a hazardous waste please visit: Lincoln
Hazardous Waste Guide
or call The Lincoln Health Department @ 402-441-8040
When does yard waste have to be separate from the trash?
April 1st – November 30th
Can I use my own garbage can if I need an extra one?
Of course we highly recommend getting an additional toter from us for a small monthly fee.
However if you wish to use your own we would recommend one that has 2 handles and a tight
What if your company breaks my personal trash can?
We always try to be careful, but should you choose to use your own trash can we cannot
it. If it would get broken it would be your responsibility to replace it.
What large items do you take?
We take a wide variety of larger household items including: couches, mattresses, dressers,
tables, coffee tables, chairs and much more. Please note that there may be an additional fee
depending on amount/size/weight of items.
Do you take appliances?
Yes, we can take any appliance that is at the trash pick up area or curb for an additional
pre-paid fee. There is an extra charge because the city landfill does not accept appliances.
There is no charge for tv’s, as long as there aren’t multiple ones (excluding old large
projection tv’s, they will have a minimal fee).
When does my trash need to be out?
We always recommend setting it out the evening before. However, if not then please have it
5:00 AM. There may be a minimal fee if it’s not out and we need to return.
What if the tote you provide me gets damaged/broken?
Depending on the damage most likely we can just swap it out for another one.
Do you have roll-off's?
Unfortunately we do not.
Are special services provided for the disabled or elderly?
Yes. Some of our customers are just not able to push a heavy container to the pick-up
location. For this reason we do offer special services to the disabled or elderly. Call
our office if you would like more information.
What if I forget to put my trash, recycling or yard waste
We understand, forgetting to put out your trash, recycling or
yard waste happens. Just
give us a call and we will arrange another pick up.
How can I pay my bill?
You are able to mail in a check/money order, do bill pay through
your bank, call to make a
payment over the phone (card only), set up auto pay through us
using a checking/savings or
debit/credit card & through the website
I will be out of town for a lengthy amount of time. Can I put
hold on my services?
Yes, we are happy to put a hold on your services for the time
you are gone. Please email
us at firstname.lastname@example.org or call us and let us know the date
to start the hold and then
call/email when you return and would like to resume services.
I am moving. How do I stop my start/stop service? Do you
my new property?
To start or stop services please call the office and let us know
so you are not being
billed after you move. We would love to continue servicing you,
simple call us and we would
be happy to let you know if we are in your area.
What if I refer my friends & family to your company?
We would love to have you recommend our services. If your
friend/family call and we are
able to service their location. We would love to offer each of
you a free month of service.